Business Analyst - Dealer Innovation Job

Company Name:
General Motors
Business Analyst - Dealer Innovation-INF0009126
Business Analyst - Dealer Innovation
About the General Motors Dealer Innovation IT team:
GM's Dealer Innovation IT team is implementing game-changing technology, leading the industry in e-commerce, and creating the ultimate online experience for automotive consumers. Come and be part of how GM is recreating the automotive purchase experience by providing information, convenience, and value to our customers in dealerships, online, and on mobile devices. Our systems have been covered in media outlets such as The Wall Street Journal, USA Today, Time, and Reuters. We don't just follow best practices - we create them!
About the role:
The Dealer Innovation Business Analyst will work with many cross-functional stakeholders throughout GM to support GM's growing demands in consumer-facing systems. The BA is responsible for supporting GM's consumer-facing systems, user experience, and data integration. In addition to supporting these key initiatives, this person may also be responsible for non-division specific activities across the centralized team such as coordinating team/leadership meetings, supporting marketing's digital production requirements. The ideal candidate will be able to work with the development teams to devise solutions for e-commerce, data integration, external services, and user experience.
Responsibilities include:
Partnering with internal cross-functional customers to define and direct business application solutions and process improvements.
Utilizing knowledge of current Sales and Marketing applications/processes, and their supporting data, to lead or support various initiatives relating to the organization.
Providing or supporting business project planning, business requirements definition, process documentation/modeling, and UAT test plan creation/execution. This person will act as a liaison between business users, IT development, and IT operations support team.
Working with business customers and agencies to support content management activities.
The role requires a high-level of customer focus and business knowledge to ensure that the appropriate business needs are clearly defined, communicated and delivered.
Minimum Qualifications:
Bachelor's Degree in Business, IT, Engineering, or related
5+ years of experience as business analyst
Understanding of Business Analysis fundamentals; including requirements elicitation, stakeholder collaboration, effective and timely communications, and test case creation and implementation
Planning, negotiation and facilitation skills
Experience developing business systems
Strong analytical, critical thinking and problem solving skills
Preferred Qualifications:
Experience in IT project management, requirements definition, process definition, testing, IT strategy and roadmap development
Expertise in utilizing requirements tools
In-depth understanding of business applications and data within the NA Sales & Marketing organization
Demonstrated experience in IT operations
Experience in-sourcing IT systems
Certified Business Analysis Professional (CBAP) certification
PMP certified
Why General Motors?
At GM, we've charged ourselves with one mission: to design, build and sell the world's best vehicles. And to achieve our goals, we're currently undergoing one of the largest Information Technology transformations in the history of US corporate business.
GM IT is a leader in cutting edge technologies such as Mobility, Telematics, Mission-Critical Business Systems, Supercomputing, Vehicle Engineering, and Real-time Computing. We offer challenging positions for passionate professionals looking to get in on the ground-floor of a growing "Fortune 5" firm that is re-inventing IT with a laser focus on Innovation, Speed, and Business Value.
Join our team and experience Information Technology at a scale and pace not seen before!
Primary Location: US-MI-Warren
Posting Date: : Jul 10, 2014, 10:21:24 AM - Ongoing
Job: Information Technology
Req ID: INF0009126
Date: Thu, 10 07 2014 00:00:00 GMT
Country: US
State: MI
City: Warren
Postal Code: 48088
Locale: en_US

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