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PBS Representative/Scheduler (SJ Macomb - ED Registration PT/Afternoons)

Company Name:
St. John Health System
Title: PBS Representative/Scheduler (SJ Macomb - ED Registration PT/Afternoons)
Location: MI-Warren
Other Locations:
St. John Providence Health System
St. John Providence Health System is a member of Ascension Health, the largest not-for-profit Catholic Health Ministry in the United States.
Our Mission, Vision and Values:
St. John Providence Health System is a Catholic health ministry committed to providing spiritually centered, holistic care which sustains and improves the health of individuals in the communities we serve, with special attention to the poor and vulnerable.
Our passion for healing calls us to cultivate trust, advocate wellness and transform healthcare.
We are called to: Service the Poor, Reverence, Integrity, Wisdom, Creativity and Dedication
Location Description: A Passion for Healing is at the heart of St. John Macomb Hospital and St. John Oakland Hospital, where our primary objective is to achieve our Vision: "Together, we deliver the highest quality patient care experience, every day, everywhere, for everyone. St. John Macomb Hospital and St. John Oakland Hospital merged in 2007, and today we''re St. John Macomb-Oakland Hospital - one hospital, two campuses, 535 beds, 3,436 nurses and associates, 600 volunteers, 195 residents and more than 1,200 physicians in over 45 specialties.
Location: St. John Macomb-Oakland Hospital - Macomb Center
Department: Patient Business Services - ED Registration
Shift: Afternoon-Evenings
Hours per week: 24
Job Summary: Under supervision, is responsible for the scheduling, registration and verification of all patients into the hospital in a courteous and professional manner. Interview and gather complete and accurate data on all patient services in order to complete the appointment, registration, and verification process accurately, efficiently, and expeditiously. Collect appropriate moneys and escort the patient to their destination. Obtain appropriate signatures, notify patients of hospital regulations, policies and services. Follow SJHS confidentiality policy.
Required:
All applicants must have 1-3 years experience with Patient Registration, or related experience in an acute care facility.
High School Diploma or GED.
Strong customer service skills, organization skills and conflict resolution a must.
May occasionally float to another registration site.
Specific Knowledge, Skills, Abilities:
1. Medical Terminology
2. Keyboarding Skills
3. ICD-9 Coding
4. Strong Interpersonal Skills
5. Must possess the mathematical skills necessary to balance large amounts of cash.
6. Must be able to operate copy machine, computer terminal and to transport patients via wheelchair.
7. Must be able to deal effectively with patients, physicians, and other employees.
8. Must be able to read and write to understand oral and written instructions.
9. Speech and hearing are necessary when communicating with staff, patients, and physicians. Other
Organization: St. John Macomb Hospital

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