Contractor Services Representative
2.
3 Warren, MI Warren, MI Full-time Full-time $18 - $21 an hour $18 - $21 an hour 4 days ago 4 days ago 4 days ago As a Contractor Services Representative, you'll be the pivotal link between owner-operators and the resolution of their daily concerns.
Whether it's addressing incoming calls with finesse, initiating customer service calls, or collaborating with various departments to ensure swift solutions, your role is crucial to promoting satisfaction and retention.
Here's a glimpse into what your role entails:
Engaging in proactive follow-up calls and diligently monitoring ongoing issues Guiding owner-operators through dispute resolutions with expertise and empathy Thoroughly documenting all interactions and actions taken, ensuring comprehensive resolution Staying ahead of compliance items and collecting related documents quickly Investigating and resolving paperwork issues promptly and efficiently What we're looking for:
Minimum Experience and
Qualifications:
A high school diploma or GED, laying the foundation for your journey At least one year of experience in a call center environment or customer service role Preferred Experience and
Qualifications:
Familiarity with the transportation industry, providing valuable context to your role At least six months of utilizing Microsoft Excel Your toolkit for success:
A polished, professional demeanor that instills confidence and trust Exceptional oral and written communication skills, enabling seamless interactions with stakeholders The ability to thrive in a fast-paced, deadline-driven environment, juggling multiple priorities with ease Strong organizational skills, ensuring nothing falls through the cracks Proficiency in data entry, with a typing speed of 88 kpm, ensuring accuracy and efficiency in your tasks Embark on a rewarding career journey where your talents are recognized and your contributions make a tangible impact.
Join us in reshaping the owner-operator experience, one call at a time.
Job Type:
Full-time Pay:
$18.
00 - $21.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Application Question(s):
Have you completed at least your senior year of high school? Ability to Commute:
Warren, MI 48089 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Warren, MI Warren, MI Full-time Full-time $18 - $21 an hour $18 - $21 an hour 4 days ago 4 days ago 4 days ago As a Contractor Services Representative, you'll be the pivotal link between owner-operators and the resolution of their daily concerns.
Whether it's addressing incoming calls with finesse, initiating customer service calls, or collaborating with various departments to ensure swift solutions, your role is crucial to promoting satisfaction and retention.
Here's a glimpse into what your role entails:
Engaging in proactive follow-up calls and diligently monitoring ongoing issues Guiding owner-operators through dispute resolutions with expertise and empathy Thoroughly documenting all interactions and actions taken, ensuring comprehensive resolution Staying ahead of compliance items and collecting related documents quickly Investigating and resolving paperwork issues promptly and efficiently What we're looking for:
Minimum Experience and
Qualifications:
A high school diploma or GED, laying the foundation for your journey At least one year of experience in a call center environment or customer service role Preferred Experience and
Qualifications:
Familiarity with the transportation industry, providing valuable context to your role At least six months of utilizing Microsoft Excel Your toolkit for success:
A polished, professional demeanor that instills confidence and trust Exceptional oral and written communication skills, enabling seamless interactions with stakeholders The ability to thrive in a fast-paced, deadline-driven environment, juggling multiple priorities with ease Strong organizational skills, ensuring nothing falls through the cracks Proficiency in data entry, with a typing speed of 88 kpm, ensuring accuracy and efficiency in your tasks Embark on a rewarding career journey where your talents are recognized and your contributions make a tangible impact.
Join us in reshaping the owner-operator experience, one call at a time.
Job Type:
Full-time Pay:
$18.
00 - $21.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Application Question(s):
Have you completed at least your senior year of high school? Ability to Commute:
Warren, MI 48089 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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